Microsoft Bluetooth Mouse Replacement Dongle
- Microsoft Bluetooth Mouse Directions
- Microsoft Bluetooth Mouse Replacement Dongle
- Microsoft Bluetooth Mouse Code
- Oct 27, 2016 Thank you. A shame to throw away a perfectly good keyboard and mouse. I thought I read somewhere that Logitech was able to provide a replacement transceiver but of course not Microsoft. The transceiver got broken when the laptop slipped off the couch and landed on that side of the laptop where the transceiver was inserted.
- I bought the Microsoft Designer Keyboard and mouse without doing any research. I just had a shocking blow that bluetooth dongle wasn't included with it. Now I know I need a Bluetooth 4.0 dongle to connect them but before I buy one, I want to confirm if it will connect both the keyboard and mouse.
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Feb 27, 2019 Connect a device using a Microsoft Bluetooth transceiver with First Connect. Some Bluetooth device models include transceivers with buttons on them to make it easier to pair the device to the computer. Plug the Microsoft Bluetooth transceiver into a USB port. Press and hold the Connect button on the USB transceiver for five seconds.
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Hi Vetrig,
The receiver only works specifically on that keyboard and mouse combo. Getting the receiver replaced might not be possible. Check with our Microsoft Store support team regarding your concern. Use this article.
All the best.
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Hi Fernando,
If you wish to have a Microsoft product replaced, I suggest referring to this support article. The page has information on how to request for a replacement for Microsoft software or hardware.
Let me know if you have other questions.
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Hi. This page support internacional customers? I am from Brazil and my keyboard is out off guarantee. But it's work fine except of dongle. Its not fair to replace entirely working pack , one because a dongle.
Thanks
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If that's situation, it would be best to contact our Customer Service and see what can be done. The Global Customer Service phone numbers can be found on this page.
All the best.
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The call centres at the end of those numbers are a joke. The numbers on that page seem to route to the same **** call centre with no decent bandwidth available to them.
Operators are unable to be understood; this is only referring to call quality before even considering other factors.
Complete waste of time.
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Microsoft Bluetooth Mouse Directions
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I'll try and post results here. Thanks.Hi, Fernando, are you solve the problem? Me too Brasil and I have same issue..
Fala Fernando beleza? Cara conseguiu resolver o problema, também sou do Brasil e tive o mesmo problema.
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Microsoft Bluetooth Mouse Replacement Dongle
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Microsoft Bluetooth Mouse Code
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We are a reseller of Microsoft products here in Norway. Not even as a reseller we have access to a good supportline.
I find it totally unacceptable that Microsoft should be able to sell keyboards they can not support with spare parts. Microsoft, get your sh*t together. Support line was of no help! Incompetent and no service!
Buy Logitech products from now on. Easy to get a spare USB unifed receiver.
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We are a reseller of Microsoft products here in Norway. Not even as a reseller we have access to a good supportline.
I find it totally unacceptable that Microsoft should be able to sell keyboards they can not support with spare parts. Microsoft, get your sh*t together. Support line was of no help! Incompetent and no service!
Buy Logitech products from now on. Easy to get a spare USB unifed receiver.
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